Selling in English: 10 Words You Shouldn’t Say to Your Customers (and What to Say Instead)

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“Quality performance starts with a positive attitude.” –Jeffrey Gitomer   Have you ever met someone who seems to be just a natural salesperson? Authentic, brave, always knowing what to say, approaching people naturally… These people exist. The truth is, most people don’t think of themselves as natural salespeople. Even as a businessperson, many of us don’t like the idea of selling to anyone, especially not selling in English. Talking to customers in English can be scary. Convincing them to buy can seem even more difficult. You are probably uncomfortable with the idea of talking to customers directly. I know, it…

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